Dear Mr Haldar. I feel I really must write to thank you for your attention three weeks ago. Happily I don’t remember how the operation itself went but the results seem to be as good as one could possibly hope. The organisation has been immaculate from the start and the staff, just wonderful throughout, my experience was nothing short of excellent. I guess the most important thing for the defenceless patient is to know that you are being tended by real professionals and that came across in spades. Every member of staff positively exuded calm competence and as an added bonus charm as well! With many thanks to all.